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HighREC-000939Published 9 September 2019View official notice ↗

2019 Mercedes-Benz Sprinter Vs30

Affected
875
Category
Cars
Campaign
RC2714
Supplier
Mercedes-Benz Vans Australia/Pacific
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

Due to a software fault, the vehicle's rear external lights may malfunction in certain Sprinter vehicles, when the rotary light switch is moved to a different position in less than 0.5 seconds.

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The hazard

If the vehicle's rear external lights malfunction, the brightness of the rear lamps may be reduced significantly, or fail completely. The vehicle will be less visible, increasing the risk of an accident and injury to all road users.

The remedy

Consumers are requested to contact their most convenient authorised Mercedes-Benz Van retailer for a free of charge software update.To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/

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What to do

  1. 1Check if your vehicle is affected. This recall covers 875 vehicles. Use your VIN to confirm.
  2. 2Contact Mercedes-Benz Vans Australia/Pacific to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.