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HighREC-000951Published 25 March 2020View official notice ↗

2019 Mercedes-Benz V Class

Affected
10
Category
Cars
Campaign
RC2759
Supplier
Mercedes-Benz Vans Australia/Pacific Pty Ltd
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

Vehicles may have been fitted with faulty head restraints, resulting in the head restraint padding separating from the securing rods.

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The hazard

In the event of an accident, the exposed rods and the missing head restraint padding could cause injury to vehicle occupants.

The remedy

Consumers are asked to contact their most convenient Mercedes-Benz retailer to organise a free repair.To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/

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What to do

  1. 1Check if your vehicle is affected. This recall covers 10 vehicles. Use your VIN to confirm.
  2. 2Contact Mercedes-Benz Vans Australia/Pacific Pty Ltd to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.