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CriticalREC-001410Published 27 November 2019View official notice ↗

2015–2016 Volkswagen Tiguan

Affected
5,131
Category
Cars
Campaign
69Z5
Supplier
Volkswagen Group Australia Pty Ltd
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

A faulty condenser may have been fitted inside the airbag control unit.

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The hazard

The faulty condenser can result in either of the following consequences1. deactivation of the airbag. If the airbag system is switched off, the airbag warning lamp will illuminate.2. inadvertent activation of airbags or seatbelt pretensioners. The control unit may interpret the faulty condenser as a crash signal (faulty front crash detection), which could cause the airbag(s) and/or seatbelt pretensioner(s) to be triggered incorrectly.If the airbag is deactivated or is inadvertently activated, this increases the risk of an accident and injury to the vehicle occupants and other road users.

The remedy

Volkswagen will contact affected consumers to organise repairs of affected vehicles, free of charge.Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer to arrange a repair.

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What to do

  1. 1Check if your vehicle is affected. This recall covers 5,131 vehicles. Use your VIN to confirm.
  2. 2Contact Volkswagen Group Australia Pty Ltd to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.