2014–2018 Mercedes Benz Sprinter Van
- Affected
- 855
- Category
- Cars
- Campaign
- RC2895
- Supplier
- MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
The defect
Certain vans with camper body/conversion may experience an electrical fault with the rear axle rotational speed sensor. This fault may result in some of the functions of the Electronic Stability Program (ESP) deactivating. If the ESP control unit functions are deactivated, the driving stability of your vehicle may be impacted.
The hazard
The deactivation of these ESP functions, may increase the risk of an accident resulting in an injury or death to vehicle occupants and other road users.
The remedy
Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to arrange with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.htmlAlternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
What to do
- 1Check if your vehicle is affected. This recall covers 855 vehicles. Use your VIN to confirm.
- 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 300 896 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Mercedes-Benz Customer assistance centre
- Phone:
- 1300 300 896
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.