2020 BMW X5
xDrive45e PHEV
- Affected
- 20
- Category
- Cars
- Campaign
- 00 61 5706 00
- Supplier
- BMW Australia Limited
The defect
Due to a manufacturing defect, the battery does not meet specifications and may experience an electrical short circuit when fully charged, which could result in a fire.
The hazard
A vehicle fire may increase the risk of serious injury or death to vehicle occupants, bystanders and/or damage to property.
The remedy
Owners can contact their most convenient authorised BMW dealership to have the work carried out as soon as possible at no charge.Note: Consumers to bring their vehicle’s to the workshop appointment with the state of charge as low as possible.Please do not charge the vehicle via cable. Only operate the vehicle under the conditions described below until the work is complete.Setting using the central display:1. Settings2. Drive mode3. Battery control4. Set or leave the battery charge on 30%.Please do not use the manual gearshift mechanism, the sport shift on the selector lever or the shift paddles on the steering wheel.
What to do
- 1Check if your vehicle is affected. This recall covers 20 vehicles. Use your VIN to confirm.
- 2Contact BMW Australia Limited on 1800 243 675 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- BMW Group Australia - Customer Interaction Centre
- Phone:
- 1800 243 675
- Email:
- cicinfo@bmwgroup.com.au
- Website:
- https://www.bmw.com.au
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.