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HighREC-005370Published 6 November 2019View official notice ↗

2019 Lexus Lexus Ct200h My2019

Affected
5
Category
Cars
Campaign
UGG44
Supplier
Toyota Motor Corporation
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

The gas struts that hold the back door open may be manufactured improperly, which may allow the gas charge to leak.

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The hazard

If a sufficient amount of gas leaks while the back door is open, the gas struts may fail and pose a risk of injury.

The remedy

Owners of the involved vehicles will be contacted by mail, requesting the registered owner to make an appointment at their preferred Lexus dealer for rectification, free of charge.To find a local dealer, visit https://www.lexus.com.au/contact/find-a-dealerFor further information, consumers should contact the Lexus Customer Assistance Centre on1800 023 009 (Monday to Friday, 8am-6pm AEST).

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What to do

  1. 1Check if your vehicle is affected. This recall covers 5 vehicles. Use your VIN to confirm.
  2. 2Contact Toyota Motor Corporation to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.