2016–2021 Zone Rv All Models
- Affected
- 933
- Category
- Caravans and motorhomes
- Supplier
- ZONE RV
The defect
The gas exhaust unit may not have been fitted with the required minimum 300mm distance from a combustion air intake, flue terminal ventilator, opening port, hatch or window to minimise fumes re-entering the caravan.
The hazard
When operating components powered by gas in the enclosed area of the caravan, carbon monoxide may re-enter the vehicle and present a risk of poisoning, which could cause serious illness, injury or death.
The remedy
HOW TO CHECK IF YOU ARE AFFECTED:- Measure from the peripheral of the gas exhaust to the nearest section of a combustion air intake, another flue terminal ventilator, opening port, hatch, or window, as shown in the diagram in Attachment A.- Measurement must be a minimum of 300mm.- Take a photo showing measurement including the tape measure in the image and email at service@zonerv.com.au for verification by our Service Team.- Please include your ZONE RV Van Number AND Best contact number and email addressTHE SOLUTION (IF AFFECTED)If your caravan is affected please liaise with our Service Team to organise the re-location of the exhaust with an approved Zone RV repair agent. The labour and material costs are covered by Zone RV.
What to do
- 1Check if your vehicle is affected. This recall covers 933 vehicles. Use your VIN to confirm.
- 2Contact ZONE RV on 07 5471 6410 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Service Team
- Phone:
- 07 5471 6410
- Email:
- service@zonerv.com.au
- Website:
- www.zonerv.com.au
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.