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2021–2022 Lexus Nx350h Hybrid (Luxury
NX250, NX350, NX350 Hybrid, Luxury, F Sport and Sports Luxury, NX450 Hybrid Luxury, F Sport
- Affected
- 371
- Category
- Cars
- Campaign
- XGG20
- Supplier
- TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.
The defect
Due to a manufacturing issue with the welding of the left and right front shock absorber mounting area body panels, the shock absorber may detach. This may result in a loss of vehicle control.
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The hazard
A loss of vehicle control will increase the risk of an accident, causing injury or death to vehicle occupants and other road users.
The remedy
Lexus will contact affected owners in writing, requesting they make an appointment at their preferred Lexus dealer to inspect and if necessary, rectify the welds, this inspection and if necessary repair will be completed free of charge.
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What to do
- 1Check if your vehicle is affected. This recall covers 371 vehicles. Use your VIN to confirm.
- 2Contact TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED on 1800 023 009 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
- Contact:
- Lexus Customer Assistance Centre
- Phone:
- 1800 023 009
- Email:
- enquiries@lexus.com.au
- Website:
- https://www.lexus.com.au
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.