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2018–2019 Mercedes-Benz X Class
- Affected
- 5,889
- Category
- Cars
- Campaign
- RC3037
- Supplier
- MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.
The defect
Due to a manufacturing defect, the rear window may have pressure on it as a seal has shrunk causing the window to shatter.
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The hazard
In the event of glass breakage, it would break into small, compact pieces. This could increase the risk of an accident causing serious injury or death to vehicle occupants and/or other road users.
The remedy
Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge.Note: If your vehicle was retrofitted with a Mercedes-Benz canopy, we will check whether rubber blocks were installed in the rear area of your canopy.
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What to do
- 1Check if your vehicle is affected. This recall covers 5,889 vehicles. Use your VIN to confirm.
- 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 300 896 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
- Contact:
- Customer assistance center
- Phone:
- 1300 300 896
- Website:
- www.mercedes-benz.com.au
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.