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CriticalREC-005562Published 15 November 2022View official notice ↗

2017–2020 Tesla Model S & Model X

Affected
1,012
Category
Cars
Campaign
SB-22-00-014
Supplier
Tesla, Inc.
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

Due to a recently changed software calibration issue, the Electronic Power Assist Steering system (EPAS) may not operate as intended. This may result in a reduced or loss of power steering assist and could require greater steering effort from the driver particularly at low speeds. Upon experiencing reduced or lost power steering assist, an audio alert will trigger, and a visual alert will appear on the instrument cluster.

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The hazard

A reduced or loss of power steering assist while driving increases the risk of an accident, causing serious injury or death to vehicle occupants and other road users.

The remedy

The firmware release 2022.36.5 will begin deploying to affected vehicles by Tesla. Owners of affected vehicles may also contact their authorised Tesla dealer to make an appointment to have the firmware updated, free of charge.Note: No further action is necessary from owners whose vehicles are equipped with firmware release 2022.36.5 or a later firmware release.

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What to do

  1. 1Check if your vehicle is affected. This recall covers 1,012 vehicles. Use your VIN to confirm.
  2. 2Contact Tesla, Inc. to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
Contact:
Tesla Service
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.