2017–2023 Jaguar I-Pace
- Affected
- 368
- Category
- Cars
- Campaign
- H441
- Supplier
- JAGUAR LAND ROVER AUSTRALIA PTY LTD
The defect
Due to a software issue, some vehicles may experience a thermal overload. If this occurs, vehicle occupants may identify smoke or fire emanating from underneath the vehicle.
The hazard
A vehicle fire may increase the risk of serious injury or death to vehicle occupants, other road users, bystanders, and/or damage to property.
The remedy
Owners of affected vehicles should contact their preferred Jaguar dealer for inspections. During the visit, Jaguar retailer will provide an update to the Battery Energy Control Module (BECM) software that will monitor the High Voltage battery operational status. This will provide indication in the event the High Voltage battery exhibits conditions which may lead to thermal overload condition.This software provides an enhanced level of driver warnings in relation to High Voltage battery condition and in the event the software determines a risk exists, the High Voltage battery charging capacity is temporarily limited to 75%. The warning message and associated Owner Guide instruction directs the driver to take their vehicle to a Jaguar retailer for diagnosis, your retailer will then inspect, and if necessary, repair or replace the affected High Voltage battery module/assembly, free of charge.
What to do
- 1Check if your vehicle is affected. This recall covers 368 vehicles. Use your VIN to confirm.
- 2Contact JAGUAR LAND ROVER AUSTRALIA PTY LTD on 1300 787 803 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- JLR Australia CRC
- Phone:
- 1300 787 803
- Email:
- crcau@jaguarlandrover.com
- Website:
- www.jaguar.com.au
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.