2023 Gwm Ora
- Affected
- 1,659
- Category
- Cars
- Campaign
- 88237C4
- Supplier
- Great Wall Motors Australia
The defect
Due to a programming issue, if the operator removes the charging cable without cancelling the charge, an electrical arc between the charging plug and the vehicle may occur.
The hazard
If an electrical arc comes into contact with the operator or bystanders it will increase the risk of serious injury or death.
The remedy
GWM will contact affected owners in writing, requesting they make an appointment at their preferred GWM Dealer who will update the vehicle software, free of charge.To find a local GWM Dealer visit, https://www.gwmanz.com/au/dealer-locator.For further information, consumers can contact GWM Customer Service Helpline on 1800 038 100 or contact customer service via https://www.gwmanz.com/au/contact-us.
What to do
- 1Check if your vehicle is affected. This recall covers 1,659 vehicles. Use your VIN to confirm.
- 2Contact Great Wall Motors Australia on 1800 038 100 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- GWM Customer Support
- Phone:
- 1800 038 100
- Email:
- cs@gwmanz.com
- Website:
- https://www.gwmanz.com/au/contact-us
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.