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CriticalREC-006172Published 14 November 2024View official notice ↗

2023–2024 Mazda Cx-60

PHEV Variants

Affected
2,539
Category
Cars
Supplier
MAZDA AUSTRALIA PTY. LIMITED
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

Due to software improper programming of the Dash Electronic Supply Unit (Dash-ESU), when the hybrid system is powered on multiple warning messages may display in the instrument cluster:• the engine warning light may illuminate;• the PHEV high-voltage battery cooling system may not operate as intended. As a result, Electric (EV) drive mode may not be available;• the instrument cluster may fail to illuminate the visual and audible seat belt warnings; and• the 360° view camera functions may not operate as intended to assist the driver to detect nearby obstacles or driver errors.

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The hazard

A loss of EV drive mode and a loss of safety systems such as camera functions and seat belt warnings could increase the risk of an accident, causing serious injury or death to vehicle occupants and other road users.

The remedy

Owners of affected vehicles will be contacted by Mazda Australia once the remedy is available asking them to book an appointment to update the Dash ESU with a revised calibration, free of charge.

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What to do

  1. 1Check if your vehicle is affected. This recall covers 2,539 vehicles. Use your VIN to confirm.
  2. 2Contact MAZDA AUSTRALIA PTY. LIMITED on 1800 034 411 to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
Contact:
Mazda Call Centre
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.