2019–2023 Ford Escape Phev
- Affected
- 479
- Category
- Cars
- Campaign
- 24S79
- Supplier
- FORD MOTOR COMPANY OF AUSTRALIA PTY LTD
The defect
Due to a manufacturing issue, there may be a defect in one or more cells within the high voltage battery. As a result, this could cause an internal short circuit leading to a loss of motive power whilst driving.Note: Drivers will be alerted by "Stop Safely Now” in the instrument cluster if a loss of motive power occurs. The vehicle may also experience battery thermal venting, potentially resulting in a vehicle fire.
The hazard
Loss of motive power whilst driving increases the risk of an accident. Battery thermal venting could potentially result in a vehicle fire. This could cause serious injury or death to vehicle occupants and other road users, bystanders and/or property.
The remedy
Once the software update is available, owners of affected vehicles will be contacted by Ford Motor Company Australia asking them to schedule an appointment with their preferred dealer to have the update performed, free of charge.
What to do
- 1Check if your vehicle is affected. This recall covers 479 vehicles. Use your VIN to confirm.
- 2Contact FORD MOTOR COMPANY OF AUSTRALIA PTY LTD on 133 673 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Ford Customer Relationship Centre
- Phone:
- 133 673
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.