2021–2025 Ford Transit Custom / Tourneo
- Affected
- 7,509
- Category
- Cars
- Campaign
- 25SE6
- Supplier
- FORD MOTOR COMPANY OF AUSTRALIA PTY LTD
The defect
Due to a manufacturing defect, the 12-volt battery vent may not operate as intended. As a result, under certain driving conditions such as high temperatures toxic gases may leak into the cabin.Note: Occupants may experience hissing sound, smell of acid or rotten eggs, a visible gas leak and/or heat in seat.
The hazard
If toxic gases leak into the cabin, it may affect the health of vehicle occupants increasing the risk of serious injury.
The remedy
When a repair procedure is available, owners of affected vehicles will be contacted by Ford Motor Company Australia asking them to contact their local dealership to have their vehicle rectified, free of charge.For further information, contact any authorised Ford Dealer or Ford Customer Relationship Centre on 13 FORD (13 3673).
What to do
- 1Check if your vehicle is affected. This recall covers 7,509 vehicles. Use your VIN to confirm.
- 2Contact FORD MOTOR COMPANY OF AUSTRALIA PTY LTD on 133 673 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Ford Customer Relationship Centre
- Phone:
- 133 673
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.