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HighREC-000950Published 8 March 2020View official notice ↗

2018–2020 Mercedes-Benz Sprinter Vans

Affected
127
Category
Cars
Campaign
RC2754
Supplier
Mercedes-Benz Vans Australia/Pacific Pty Ltd
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

The vehicle's rear axle steel leaf springs may not meet the required level of strength during operation and may break during use.

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The hazard

If one of the springs breaks, the driver may not have full control of the vehicle, increasing the risk of an accident and injury to the vehicle occupants and other road users.

The remedy

Consumers are asked to contact their most convenient Mercedes-Benz Retailer for a vehicle inspection and replacement of the rear axle springs, where necessary. Repair is free of charge.To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/

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What to do

  1. 1Check if your vehicle is affected. This recall covers 127 vehicles. Use your VIN to confirm.
  2. 2Contact Mercedes-Benz Vans Australia/Pacific Pty Ltd to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.