2018–2020 Mercedes-Benz Sprinter
- Affected
- 4,176
- Category
- Cars
- Campaign
- RC2776
- Supplier
- Mercedes-Benz Australia/Pacific Pty Ltd
The defect
The operator's manual misrepresents some of the situations that lead to automatic engagement of the park position 'P' (Auto-P function).The park position is engaged automatically only if the engine is switched off in transmission positions 'D' or 'R' or if the driver's door is opened in this transmission position while the vehicle is at a standstill or moving at very low speed.The operator's manual incorrectly describes that the park position automatically engages when the seat belt buckle is released or when getting out of the seat while the vehicle is at a standstill or moving at very low speed. These actions do not lead to automatic engagement of the park position.
The hazard
This incorrect description of the functions could lead to accidental incorrect operation, which may result in an increased risk of an accident or injury to vehicle occupants or other road users.
The remedy
Consumers are asked to contact their most convenient Mercedes-Benz Retailer to obtain a free of charge supplementary booklet.To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
What to do
- 1Check if your vehicle is affected. This recall covers 4,176 vehicles. Use your VIN to confirm.
- 2Contact Mercedes-Benz Australia/Pacific Pty Ltd on 1300 300 896 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Mercedes-Benz Retailer or Mercedes-Benz Customer Assistance
- Phone:
- 1300 300 896
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.