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2018–2020 Mercedes-Benz Sprinter
- Affected
- 2,139
- Category
- Cars
- Campaign
- RC3052
- Supplier
- MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.
The defect
Due to a software issue, the rear-view camera may not display the rear-view camera image as intended.
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The hazard
If the rear-view camera display does not display the rear-view camera image when reversing the vehicle, it could increase the risk of an accident causing serious injury or death to any persons located behind the vehicle.
The remedy
Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge.A full list of authorised dealerships can be found at www.mercedes-benz.com.auAlternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/
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What to do
- 1Check if your vehicle is affected. This recall covers 2,139 vehicles. Use your VIN to confirm.
- 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 300 896 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
- Contact:
- Mercedes-Benz Customer Assistance Center
- Phone:
- 1300 300 896
- Website:
- www.mercedes-benz.com.au
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.