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CriticalREC-000961Published 24 August 2020View official notice ↗

2017–2018 Mercedes-Benz S560

Affected
107
Category
Cars
Campaign
RC2788
Supplier
Mercedes-Benz Australia/Pacific Pty Ltd
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

The closure material of the engine plugs might fail as a result of high engine oil pressures, which may occur during hard driving. This could result in oil leaks. If enough oil leaks, there will be a red warning message illuminated in the instrument cluster. If the warning message is ignored, the engine could run dry, which can result in stalling and engine damage.

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The hazard

Leaking oil might fall onto the road, increasing the risk of a crash for the following traffic, which could result in serious injuries or death of other road users.If the low oil warning message was ignored, the engine could run dry and stall. If the vehicle stalls in traffic, this could result in an accident leading to serious injury or death of vehicle occupants and other road users.

The remedy

Consumers are requested to contact their most convenient Mercedes-Benz Retailer for a free of charge repair.To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html

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What to do

  1. 1Check if your vehicle is affected. This recall covers 107 vehicles. Use your VIN to confirm.
  2. 2Contact Mercedes-Benz Australia/Pacific Pty Ltd to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.