2014–2018 Tesla Model S
- Affected
- 2,527
- Category
- Cars
- Campaign
- SB-21-21-001
- Supplier
- Tesla Motors Australia Pty Ltd
The defect
The eMMC may malfunction over time.If a malfunction occurs:1. The central display may black out and not recover after restarting the touchscreen; and/or2. There may be loss of certain functionalities, including rearview backup camera, exterior turn signal lighting and windshield defogging and defrosting controls; and/or3. A vehicle alert to contact Service may appear.
The hazard
The loss of these functions may increase the risk of an accident resulting in injury to the vehicle occupants and other road users.
The remedy
Tesla Inc will contact affected consumers by letter, advising them to make an appointment to have the VCM daughterboard replaced with an enhanced eMMC controller, free of charge.For more information, or if you receive a vehicle alert signalling storage device degradation or are experiencing a persistent black centre display that does not recover after restarting the touchscreen, consumers can contact Tesla customer service on 1800 686 705 or visit https://www.tesla.com/en_AU/support/8gb-emmc-recall-frequently-asked-questions?redirect=no
What to do
- 1Check if your vehicle is affected. This recall covers 2,527 vehicles. Use your VIN to confirm.
- 2Contact Tesla Motors Australia Pty Ltd to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Website:
- https://www.tesla.com/en_AU
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.