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CriticalREC-001638Published 15 July 2021View official notice ↗

2018–2020 Mercedes-Benz VS 30 Sprinter Vans

Affected
5,396
Category
Cars
Campaign
RC2900
Supplier
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

The retaining washer may become loose from the bolt that connects the brake pedal with the bearing bracket. Should the retaining washer become loose, the bolt may slip out/work loose through continued use of the brake pedal in the course of vehicle operation.

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The hazard

This could result in the brake lights remaining on even while the brake pedal is not applied. The traffic behind the vehicle will be unable to identify whether your vehicle is actually braking. This may lead to an accident causing injury or death of vehicle occupants and/or other road users.

The remedy

Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to make arrangements with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.htmlAlternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking.

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What to do

  1. 1Check if your vehicle is affected. This recall covers 5,396 vehicles. Use your VIN to confirm.
  2. 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 300 896 to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
Contact:
Mercedes-Benz Retailer or Mercedes-Benz Customer Assistance
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.