2019–2021 Mercedes-Benz Eqc 400 4 Matic
Certain EQC 400 4 MATIC
- Affected
- 324
- Category
- Cars
- Campaign
- RC2955
- Supplier
- MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
The defect
Due to a manufacturing defect the wiring harness of the steering control unit may be damaged. The damage can allow water or moisture into the wiring harness, which can cause a short circuit resulting in a loss of electric power steering.A failure of the electric power steering would be indicated by a corresponding warning message in the instrument panel.
The hazard
If a short circuit occurs, it may result in a loss of electric power steering. This can increase the risk of an accident, causing serious injury or death to vehicle occupants, other road users and bystanders.
The remedy
Owners can contact their most convenient Mercedes-Benz Retailer for a free of charge inspection and repair if required.To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
What to do
- 1Check if your vehicle is affected. This recall covers 324 vehicles. Use your VIN to confirm.
- 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 300 896 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Mercedes-Benz Customer assistance centre
- Phone:
- 1300 300 896
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.