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CriticalREC-005077Published 17 March 2022View official notice ↗

2016–2021 Audi Q5

Affected
18,179
Category
Cars
Campaign
90S9
Supplier
Audi Australia Pty Ltd
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

Due to its installation position, if there is liquid or liquid droplets spilt on the rear seat bench the control unit for network management may become damaged and fail.A failure of the electronic control unit may have various effects on the vehicle functions. Restricted functions are indicated by warning messages in the instrument cluster.Possible restricted functions could be:Engine – The engine enters emergency running mode and continues running with reduced performance.Gearbox – The automatic gearbox interrupts the power flow in the drive train.Steering – The steering reduces the steering assistance in stages; it may therefore be necessary to use more force to turn the steering wheel as the vehicle slows down.

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The hazard

A failure of the central electronic control data network management unit will increase the risk of an accident, causing serious injury or death to vehicle occupants, other road users and bystanders.

The remedy

Owners can contact their preferred authorised Audi dealer to make an appointment to have the work carried out free of charge.

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What to do

  1. 1Check if your vehicle is affected. This recall covers 18,179 vehicles. Use your VIN to confirm.
  2. 2Contact Audi Australia Pty Ltd on 1800 502 834 to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
Contact:
Audi Australia
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.