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CriticalREC-006285Published 28 February 2025View official notice ↗

2021–2023 Audi Q5

Affected
600
Category
Cars
Campaign
93AB
Supplier
Audi Australia Pty Ltd
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

Due to a manufacturing issue, the modules installed in the high voltage battery may be defective. During charging a thermal overload could result in a vehicle fire.

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The hazard

A vehicle fire could increase the risk of injury or death to vehicle occupants, other road users, bystanders and/or damage to property.

The remedy

Please do not charge the high-voltage battery using an external charging source. In addition, Audi request that owners do not use the e-tron modes “Battery charge” and “Battery hold”.These measures are required for the safety of the vehicle. Owners may continue using their vehicle as long as they follow these restrictions.Please contact your nearest authorised Audi Dealer to schedule an appointment to have the optimised software is installed.

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What to do

  1. 1Check if your vehicle is affected. This recall covers 600 vehicles. Use your VIN to confirm.
  2. 2Contact Audi Australia Pty Ltd on 1800 502 834 to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
Contact:
Audi Australia
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.