2021 Mercedes-Benz S And E Class Vehicles.
- Affected
- 50
- Category
- Cars
- Campaign
- RC3019
- Supplier
- MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
The defect
Due to a defect, the driver assistance system may not detect when the driver’s hands are removed from the steering wheel and will not warn the driver or perform an autonomous stop.
The hazard
If the vehicle continues to operate without driver intervention, it may increase the likelihood of a crash resulting in injury or death to vehicle occupants and other road users. In the event of a medical emergency such as the driver losing consciousness, the vehicle may continue to drive instead of stopping and making an automated emergency call.
The remedy
Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge.Consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking.
What to do
- 1Check if your vehicle is affected. This recall covers 50 vehicles. Use your VIN to confirm.
- 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 300 896 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Customer assistance centre
- Phone:
- 1300 300 896
Related recalls
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2025Mercedes-Benz Certain A Class Vehicles
2024–2025Mercedes-Benz AMG E53 Hybrid
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.