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CriticalREC-005446Published 25 May 2022View official notice ↗

2016–2018 Mercedes-Benz E220 D

Affected
26
Category
Cars
Campaign
RC3021
Supplier
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

Due to a manufacturing defect, the timing chain may wear prematurely and break. As a result the vehicle may experience a sudden loss of power.

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The hazard

A loss of power while driving increases the risk of an accident, causing serious injury or death to vehicle occupants, other road users and bystanders.

The remedy

Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge.Consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking.

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What to do

  1. 1Check if your vehicle is affected. This recall covers 26 vehicles. Use your VIN to confirm.
  2. 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 300 896 to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
Contact:
Mercedes-Benz Customer assistance centre

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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.