2021–2023 Mercedes-Benz Certain
- Affected
- 386
- Category
- Cars
- Campaign
- RC5094
- Supplier
- MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
The defect
Due to a software issue in the engine control unit, the fuel injectors may deactivate when exiting coasting mode. If this occurs, the vehicle may experience a sudden loss of motive power.
The hazard
A sudden loss of motive power whilst driving could increase the risk of an accident, causing injury or death to the vehicle occupants and/or other road users.
The remedy
Owners of affected vehicles should contact their authorised Mercedes-Benz dealership as soon as possible to have the engine control unit software updated, free of charge.A full list of authorised dealerships can be found at: www.mercedes-benz.com.au.Alternatively, owners can use the Mercedes-Benz online booking service at:www.mercedes-benz.com.au/servicebooking.
What to do
- 1Check if your vehicle is affected. This recall covers 386 vehicles. Use your VIN to confirm.
- 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 762 718 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Customer Assistance Center
- Phone:
- 1300 762 718
- Email:
- cs.aus@cac.mercedes-benz.com
Related recalls
2023–2024Mercedes-Benz Certain
2022–2025Mercedes-Benz Actros And Eactros
2024–2025Mercedes-Benz G580 Eq
2025Mercedes-Benz Certain A Class Vehicles
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.