2024 Mercedes-Benz 420 Esprinter
- Affected
- 8
- Category
- Cars
- Campaign
- RC5119
- Supplier
- MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
The defect
Due to a manufacturing defect, gears inside the rear axle drivetrain may have not been welded to the required specifications and could break. As a result, the vehicle may experience loss of propulsion whilst driving.In addition, the parking lock may not operate as intended. This could result in the vehicle moving or rolling away whilst engaged in park position.
The hazard
A loss of propulsion whilst driving and/or if the vehicle moves from its parked position while unattended this could increase the risk of an accident causing injury or death to vehicle occupants, bystanders and other road users.
The remedy
Owners of affected vehicles will be contacted by Mercedes-Benz asking them to schedule an appointment to have the work carried out, free of charge.
What to do
- 1Check if your vehicle is affected. This recall covers 8 vehicles. Use your VIN to confirm.
- 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 762 718 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Customer Assistance Centre
- Phone:
- 1300 762 718
- Email:
- cs.aus@cac.mercedes-benz.com
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.