2023–2024 Mercedes-Benz Certain Eqa And Eqb Vehicles
- Affected
- 6
- Category
- Cars
- Campaign
- RC5181
- Supplier
- MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
The defect
The high voltage battery may short circuit if charged over 80 percent capacity. If this occurs, the battery could overheat and lead to a vehicle fire. Our ongoing and intensive field monitoring, along with further comprehensive analysis, has shown that the software update carried out as part of this recall does not eliminate the fire risk.
The hazard
A vehicle fire could increase the risk of serious injury or death to vehicle occupants, other road users, and bystanders, and/or damage to property.
The remedy
Owners of affected vehicles will be contacted by Mercedes-Benz when a replacement battery is available.Note: Until the battery is replaced in your vehicle, do not charge your vehicle's high-voltage battery above 80% and park your vehicle outside.You can adjust the maximum charging level in your vehicle's MBUX system or in your Mercedes-Benz app that is linked to your vehicle.
What to do
- 1Check if your vehicle is affected. This recall covers 6 vehicles. Use your VIN to confirm.
- 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 762 718 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Customer Assistance Centre
- Phone:
- 1300 762 718
- Email:
- cs.aus@cac.mercedes-benz.com
Related recalls
2022–2025Mercedes-Benz Actros And Eactros
2024–2025Mercedes-Benz G580 Eq
2025Mercedes-Benz Certain A Class Vehicles
2024–2025Mercedes-Benz AMG E53 Hybrid
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.