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CriticalREC-000384Published 5 November 2020View official notice ↗

2020 Harley Davidson Livewire

Affected
41
Category
Motor Bikes
Campaign
176
Supplier
Harley-Davidson Australia Pty Ltd
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

The software in the On-Board Charging (OBC) System on affected motorcycles may initiate a shutdown of the electric vehicle powertrain, without providing reasonable indication to the rider that a shutdown sequence has been initiated. In some cases, the vehicle may not be able to be restarted or, if restarted, may shortly thereafter shut down again. In some cases, indicator lamps may be illuminated on the instrumentation prior to loss of propulsion. These indicator lamps include: The Traction Control (TC) lamp, the Anti-Lock Brake System (ABS) lamp, and the Failure Indicator Lamp (FIL).

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The hazard

Unexpected loss of propulsion of the vehicle while in motion without the ability to restart or remain restarted may increase the risk of a crash, increasing the risk of serious injury or death of the rider(s) or other road users.

The remedy

Consumers with affected LiveWire model motorcycles should contact their nearest Harley-Davidson dealer immediately to arrange a service. The dealer will install new updated On-Board Charging (OBC) System software to rectify the issue, at no cost to the consumer.To find a local dealership, visit https://www.harley-davidson.com/au/en/tools/find-a-dealer.html

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What to do

  1. 1Check if your vehicle is affected. This recall covers 41 vehicles. Use your VIN to confirm.
  2. 2Contact Harley-Davidson Australia Pty Ltd to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.