2012–2013 Jeep Cherokee
- Affected
- 1,930
- Category
- Cars
- Campaign
- T56
- Supplier
- FCA Australia Pty Ltd
The defect
An internal failure in the Occupant Restraint Controller (ORC) may result in the inability to deploy an Active Headrest (AHR) function during certain rear-end crashes.
The hazard
The Occupant Restraint Controller (ORC) on the vehicle may cause an airbag warning lamp to illuminate due to an internal failure in the ORC. This may result in the inability to deploy the Active Headrest (AHR) function. The inability to deploy the AHR function during certain rear-end crashes may increase the risk of injury to front seat occupants during such rear- end crashes.
The remedy
Owners will receive a letter advising to schedule a service booking with their nearest Chrysler Jeep Dodge repair centre, who will inspect the ORC and replace it if necessary.
What to do
- 1Check if your vehicle is affected. This recall covers 1,930 vehicles. Use your VIN to confirm.
- 2Contact FCA Australia Pty Ltd on 1800 870 720 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Fiat Chrysler Australia
- Phone:
- 1800 870 720
- Email:
- auscustomercare@fcagroup.com
- Website:
- https://www.fiatchrysler.com.au
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.