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LowREC-001378Published 3 November 2009View official notice ↗

Volkswagen Caddy

Affected
4,729
Category
Cars
Campaign
3.70E+09
Supplier
Volkswagen Group Australia
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

The direct shift gearbox (DSG) may read the clutch temperature incorrectly and activate the clutch protection function. This will illuminate a flashing gear warning light and cause juddering of the vehicle, a reduction in engine torque, and opening of the clutch (as if the gearbox were in 'neutral').

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The hazard

Loss of power to the wheels may in certain circumstances pose a hazard to the vehicle occupants and other road users.

The remedy

A letter has been sent to affected owners. Customers can contact their local dealer to arrange for a vehicle check-up, and if necessary, repair of the fault.

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What to do

  1. 1Check if your vehicle is affected. This recall covers 4,729 vehicles. Use your VIN to confirm.
  2. 2Contact Volkswagen Group Australia to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.