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Volkswagen Crafter
- Affected
- 211
- Category
- Cars
- Campaign
- 39E4
- Supplier
- VOLKSWAGEN GROUP AUSTRALIA PTY LTD
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.
The defect
Volkswagen AG has established that on Crafter vehicles of a limited production period, the earth ring of the damper weight on the propshaft can loosen.
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The hazard
Should this situation occur, it cannot be ruled out that the mounting of the propshaft on the gearbox may break free and potentially cause serious damage under the vehicle. Furthermore, there is a danger that the driver may lose control and have an accident.
The remedy
A letter is being sent to affected owners of the vehicles. For further information, customers can contact their local Volkswagen Authorised Service Centre.
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What to do
- 1Check if your vehicle is affected. This recall covers 211 vehicles. Use your VIN to confirm.
- 2Contact VOLKSWAGEN GROUP AUSTRALIA PTY LTD on 1800 504 076 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
- Contact:
- Volkswagen Customer Care
- Phone:
- 1800 504 076
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.