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HighREC-001393Published 4 March 2014View official notice ↗

Volkswagen Caddy

Affected
3,977
Category
Cars
Campaign
55H5
Supplier
Volkswagen Group Australia Pty Ltd
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.

The defect

On some Caddy vehicles the attachments of the ball pin for the gas pressure spring on the D pillar can loosen. It cannot be ruled out that the ball pin will subsequently tear off because of the increased strain.

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The hazard

If the defect occurs, the boot lid can drop down unexpectedly and may pose an injury risk.

The remedy

A letter is being sent to affected owners of the vehicles. For further information, customers can contact their local Volkswagen Authorised Service Centre or contact Volkswagen Customer care on 1800 607 822.

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What to do

  1. 1Check if your vehicle is affected. This recall covers 3,977 vehicles. Use your VIN to confirm.
  2. 2Contact Volkswagen Group Australia Pty Ltd to arrange inspection and repair.
  3. 3Repairs are free of charge when arranged through an authorised dealer.
  4. 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.