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2022 Mercedes-Benz C Class
- Affected
- 2
- Category
- Cars
- Campaign
- RC 3030
- Supplier
- MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Verify before you act. Recall details and remedies can change. Our database is updated regularly but may not reflect the most recent revisions. Always confirm with vehiclerecalls.gov.au or your vehicle manufacturer before acting on the information below. Read our full disclaimer.
The defect
Due to a software issue, the overhead control panel may fail. In this case, voice connection with the emergency call centre may fail and vehicle data will not be transferred.
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The hazard
In the event of an emergency, if the vehicle occupants are unable to connect with emergency call centre, emergency vehicles may not be directed to the affected vehicle. This could increase the risk of death if a serious injury has occurred.
The remedy
Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge.Consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
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What to do
- 1Check if your vehicle is affected. This recall covers 2 vehicles. Use your VIN to confirm.
- 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 300 896 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
Contact details
- Contact:
- Mercedes-Benz Customer Assistance Centre
- Phone:
- 1300 300 896
- Website:
- www.mercedes-benz.com.au
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Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.