2001–2005 Mercedes-Benz C Class
Model 203.7 (with code 413 panoramic glass sliding roof)
- Affected
- 3,091
- Category
- Cars
- Campaign
- RC3109
- Supplier
- MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
The defect
Due to a manufacturing defect, the sliding sunroof panel and frame may not have been bonded correctly. As a result, the sunroof panel may detach from the vehicle.
The hazard
If the panel either partially or fully detaches from the vehicle there is an increased risk of injury or death to road users.
The remedy
Owners of affected vehicles will be contacted by Mercedes-Benz and asked to make arrangements with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.htmlAlternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
What to do
- 1Check if your vehicle is affected. This recall covers 3,091 vehicles. Use your VIN to confirm.
- 2Contact MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD on 1300 300 896 to arrange inspection and repair.
- 3Repairs are free of charge when arranged through an authorised dealer.
- 4Verify this recall on the official government register: vehiclerecalls.gov.au ↗
- Contact:
- Customer Assistance Centre
- Phone:
- 1300 300 896
- Website:
- www.mercedes-benz.com.au
Related recalls
Recall data sourced from vehiclerecalls.gov.au under CC BY 4.0.